“Vacancy reports tell you that deals were lost. LIFT tells you why and helps your team fix it.”

In a market where every touchpoint matters, the power of the leasing experience is often underestimated. LIFT’s Leasing Experience Audits are built specifically to identify and understand the barriers to conversion that are holding you back.

Our audits cover 140+ performance checkpoints and are conducted exclusively by seasoned CRE professionals who know exactly what great looks like, from online presence, to first inquiry, to signed lease. We assess each stage through a solutions-oriented lens, pinpointing gaps and benchmarking performance against industry best practices.

But we don’t stop at diagnosis. We translate findings into actionable coaching, process refinements, and measurable improvements that make for a smoother and more compelling leasing experience, higher conversion rates, lower vacancy rates, and increased portfolio value.