Our experience spans across commercial real estate, namely industrial, office, retail, and mixed-use portfolios. Beyond asset types, we focus on the principles that drive leasing success: leasing experience, process, and strategy.

It all comes down to expertise. Traditional mystery shopping relies on broad recruitment from social media, engaging individuals with little to no industry experience. That approach might work for restaurants, hotels, or residential rentals — but commercial leasing is a different game.

At LIFT, our audits are conducted by seasoned industry professionals with 10 to 15 years of hands-on experience in commercial leasing. They understand the nuances, challenges, and standards of excellence that define high-performance leasing. This depth of expertise allows us to deliver insights that go far beyond surface-level observations — offering strategic, actionable feedback that drives real results.

Quietly and intentionally. We begin with a conversation to understand your goals, challenges, and context. From there, we tailor a scope that fits your needs, whether it’s a short-term low-profile leasing health check or a long-term performance improvement partnership.

No. We don’t transact or represent listings. We work behind the scenes to elevate leasing performance through strategy, systems, and team development.

Absolutely. Many of our clients have internal teams. We help them sharpen their approach, align their processes, and build capacity for growth.

Collaborative, focused, and low-profile. We listen closely, ask sharp questions, and move with intention. Our goal is to create clarity and momentum, not noise.

Respectfully, yes. We’re here to elevate, not echo. We bring outside perspective, industry depth, and a bias toward progress. If something isn’t working, we’ll say so and help you fix it.

Very much so. We bring structure to ambition and help translate vision into execution. Whether you’re scaling fast or refining your approach, we adapt to your rhythm and goals.

When leasing becomes a strategic advantage. That might look like stronger team alignment, clearer positioning, better lead conversion, or simply less friction in the day-to-day.

Trust, openness, and shared ambition. We work best with teams who are curious, committed, and ready to invest in doing things differently.

We handle confidentiality with the utmost care and discretion. Everything shared with us stays within the walls of the engagement. Trust is foundational to our work.

Yes. While some engagements are short and focused, many can evolve into ongoing relationships to monitor leasing performance and refine strategies proactively. We grow with our clients, adapting as portfolios scale, teams shift, and strategies evolve.

That’s normal. Change takes time, and we don’t force it. We build trust, show value early, and help teams move from uncertainty to clarity, step by step.

Absolutely. This is our “zone”. We’re often brought in during moments of change — new leadership, portfolio shifts, or team reorgs. We bring calm, structure, and a clear path forward.

We combine deep industry experience with a human-first mindset. We don’t just optimize systems, we empower people. That’s where real transformation happens.